100% AI answer
Every inbound call hits Grok Voice first — billing, ID cards, plans, pricing, payment method, general.
04 · Voice
Grok Voice + Dialpad
Your toll-free sits on Dialpad today. We SIP-bridge it so AI answers every call on Grok Voice (your xAI account), then warm-transfer back to Dialpad over SIP when a human is needed — no rip-and-replace of the agent desktop.
Keep Dialpad
Agents keep Dialpad. We warm-transfer into their queues/users with context.
SIP bridge
Dialpad toll-free → SIP into the AI fleet; SIP warm-transfer back to Dialpad for humans.
Recording
Consent prompts, retention policies, secure storage on the HIPAA fleet.