Voice workers
Grok Voice answers 100% of inbound on dedicated capacity.
09 · Architecture
Dedicated Fleet Architecture
Isolated compute for voice/chat workers, secure storage, Salesforce connectors, and a Dialpad ↔ SIP ↔ AI edge — sized for OE spikes and buyout hosting.
App + API
MD Hub control plane, auth, knowledge services.
Data plane
Encrypted stores, transcript retention, backups.
Edges
Dialpad ↔ SIP ↔ AI fleet + web chat.
Monthly platform includes HIPAA fleet · Buyout shifts ownership with $4,200/mo host.